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NOTICE: MyBroadband Account will be unavailable for approximately 1 hour, from 8 to 9 p.m. central time, on Tuesday, October 27, for maintenance. The account portal and payment systems will be temporarily unavailable during this time. We apologize for any inconvenience. Thank you.

GVEC Internet logo
  • Internet
    • Residential Internet Plans
    • Business Internet Plans
    • Bring Fiber to Your Area
  • Wi-Fi & Add-Ons
    • Strengthen Your Indoor Wi-fi
    • Extend Your Outdoor Wi-Fi
    • WiFi App How Tos
    • Email
    • TextNet
  • Support
    • Internet Outage Map
    • Speed Test
    • Wireless Troubleshooting
    • Fiber Troubleshooting
    • FAQ
    • Contact Us
  • Internet Resources
    • How Fiber Works
    • How Wireless Works
    • Guide To Cutting The Cord
    • Blog
  • About Us
    • About GVEC Internet
    • Reviews
    • Careers
    • Referral Program
    • About GVEC
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Support

For technical support, visit the Wireless Troubleshooting page or Fiber Troubleshooting page. If you did not find an answer there, call us at 800.699.4832. We provide 24/7 technical troubleshooting, including nights, weekends, and holidays.
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LOCATIONS

Gonzales Office: (830) 857-1200
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Schertz Office: (210) 658-7033
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Seguin Office: (830) 379-2114
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La Vernia Office: (830) 253-1600
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Cuero Office: (361) 275-2334
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GVEC Internet logo Technical Trouble Shooting Support 24/7 800.699.4832

Customer Service Office Hours:

Monday – Friday | 8am – 5pm

Customer Service Drive-Thru and Phone Hours:

Monday – Friday | 7:30am – 5:30pm

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