Due to the rise of COVID-19 cases within our service territory, GVEC has temporarily closed all customer service lobbies, but is accepting in-office visits by appointment. Drive thru lanes will remain open for our customers' convenience at this time. You may also continue to call us for assistance or visit our websites and self-service portals to conduct business with us.

Contact Us

Contact Us

Got questions or want to sign up for service? Call us at 800.699.4832, use our chat service at the bottom of this page, visit us at one of our five Customer Service Centers or send us a message using the form below.

For technical troubleshooting support 24/7, call 800.699.4832.

Contact GVEC - CSR

Customer Service Offices

Customer Service Office Hours:
Monday – Friday  |  7:30am – 6pm

Cuero Customer Service Office

1015 E. Broadway
Cuero, TX 77954

Gonzales Customer Service Office

825 E. Sarah DeWitt Dr.
P.O. Box 118 | Gonzales, TX 78629

La Vernia Customer Service Office

13849 US Hwy 87 W
La Vernia, TX 78121

Schertz Customer Service Office

908 Curtiss Ave.
Schertz, TX 78154

Seguin Customer Service Office

927 N. Hwy 46
Seguin, TX 78155

Contact Us (via Email)

  • This field is for validation purposes and should be left unchanged.

Need Help?

For technical troubleshooting, please visit our Support section… or call anytime: 800.699.4832.
Technical Troubleshooting