My email software is not saving my password, even though I have selected
that option. How do I fix this?
Answer: Microsoft has posted a solution to this problem on their
web site. The instructions include editing the system registry. This can be
performed safely, but care must be taken to follow the instructions exactly
to avoid doing any damage to your operating system. We recommend printing
the instructions to help you through the process.
OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server (Q290684)
Warning: Using Registry Editor incorrectly can cause serious
damage to your operating system. We cannot be held responsible for problems
arising from such use. We are providing a link to this information as an aid
to our customers. If you do not feel comfortable with performing these
steps, contact us or a technician of your
choice.
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